Privacy Policy

RadPro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile app, and services.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following types of information:

a) Personal Information

Name
Phone number
Email address
WhatsApp number (for communication)
Address and location information
Business information (for farmers)

b) Usage Information

Device and browser type
IP address
Pages visited, time spent on pages
Interaction data (such as clicks and preferences)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Match consumers with local farmers
Process orders and deliveries
Communicate with you via phone, email, or WhatsApp
Send notifications, updates, and promotional messages
Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Delivery partners for order fulfillment
Payment processors to process transactions
Service providers for hosting, customer support, and analytics
Legal authorities when required by law or in the event of fraud or abuse

5. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access or correct your personal data
Request deletion of your information
Withdraw consent to communications
Opt out of promotional messaging

To do so, please contact us at ram@radproinfotech.com

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of any major changes through email or in-app notification.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

RadPro Customer Support
📧 Email: ram@radproinfotech.com
📞 Phone: +91 8148957969