Thank you for choosing Rad Pro Info Tech for your vending needs. We are committed to providing you with high-quality products and services through our vending machines. Please take a moment to review our return and refund policy for all products available.
- Returns:
- Due to the nature of our vending machine products, we generally do not accept returns. Once a product is dispensed, we cannot take it back or resell it to another customer.
- Exceptions will be made only in the case of technical malfunctions related to our vending machine software or hardware. If you encounter any issues, please contact our customer service within 24 hours, providing details of the problem. We will investigate promptly and provide a resolution.
- Refunds:
- Refunds will only be issued in cases where the vending machine software or hardware malfunctions, leading to a compromised product or transaction.
- If you believe you are entitled to a refund, please contact our customer service within 24 hours of the incident. We may require additional information, such as a photo or description of the issue, to process your refund request.
- Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed.
- Exchanges:
- We do not offer exchanges for vending machine purchases due to the automated and immediate nature of the transactions.
- Cancellation:
- Once a purchase is made and the product is dispensed, the transaction is considered final, and cancellations are not possible.
- Contact Information:
- For any questions or concerns regarding returns, refunds, or other issues, please contact our customer service team at ram@radproinfotech.com
- Compliance with Regulations:
- Our vending machines operate in compliance with all applicable health and safety regulations. We adhere to the highest standards to ensure the quality and safety of our products.
By making a purchase from our vending machines, you acknowledge that you have read and understood our return and refund policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting.
Thank you for choosing Rad Pro Info Tech. We appreciate your trust in our products and services.
Sincerely,
Rad Pro Info Tech